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Context Help

If you feel lost inside our hosting Control Panel, the first thing you should do is press the Help button, which is visible on each page. A context menu will appear. It contains elaborate information about all the actions that you can perform on the page in question. Each pop-up menu opens on the very same page so that you can quickly return to your work.

Video Tutorials

We have a huge assortment of tutorial videos demonstrating how to work with our hosting Control Panel. They're shot for those of you who want to see how things are being done instead of just reading articles. In this way, anyone can swiftly become familiar with our hosting Control Panel by simply watching our step-by-step how-to videos.

F.A.Q.

If you can't discover the solution you need, have a glance at our comprehensive FAQ section, which contains questions asked by actual persons and provides real solutions. We frequently update our FAQ section with new articles in an attempt to cover all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't discover the solution you need in the Frequently Asked Questions database either, you can contact our fantastic team of technical support engineers available 24-7-365 and ready to help you with any problem. Each support ticket you open will be responded to within sixty minutes (the average trouble ticket response time being approximately 20 mins), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 266109

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com